Konfide White

A Unified Platform for Autonomous Complaints & Investigations Management, Built on ServiceNow.

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Streamline Processes, Empower Teams

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One Platform. Four Case Types. Zero Compromises.

Konfide brings Legal, Ethics, Ombuds, and Investigations operations into one intelligent, configurable system, so your teams spend less time chasing paperwork and more time resolving what matters. Each function keeps its own confidentiality standards and resolution process, all while running on a single, secure, AI-powered system of record.

Managing Legal, Ethics, Ombuds, and Investigations Shouldn’t Mean Chaos

Organizations handling multiple case types face recurring roadblocks:

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Legacy Multi-Point Solutions

Disconnected systems and inconsistent document handling slow reviews, hinder secure document storage, and reduce coordination.
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Complex, High-Volume Workflows

Manual follow-ups make large caseloads harder to manage.
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Data Confidentiality & Privacy Risk

Limited access controls and audits create compliance and security gaps.
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Limited Visibility & Tracking

Scattered processes raise risks of missed deadlines, added costs, and failed follow-ups.
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features for non-profits

Konfide: One Platform. Four Lenses. Complete Compliance Confidence.

Legal Case Management

Formal adjudication & enforceable outcomes

Ethics Case Management

Policy violations & professional conduct

Ombuds Case Management

Informal, neutral conflict resolution

Investigations Case Management

Secure, scalable misconduct & compliance investigations

A Centralized System Built for Speed, Security, and Scale

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Centralized Intake

Single structured portal for all case submissions across functions
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Workflow Automation

Intelligent routing, auto-assignment, and SLA-driven reminders
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AI-Powered Triage

Automatic classification, categorization, and AI-generated summaries
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Secure & Confidential

Role-based access, audit trails, and confidential data handling
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Enterprise Integration

Connects with HCM, ERP, SharePoint, MS Entra, and third-party systems
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Reporting & Analytics

Pre-defined and ad hoc reports with export to Excel, PDF, and more
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Configurable Workflows

Templates, playbooks, case forms, and tasks tailored to each case type
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Scalable by Design

Grows with your organization without proportional headcount increases

Real Impact, at Every Stage

Short-Term Wins

Mid-Term Gains

Long-Term Value

Solving challenges

Built on ServiceNow

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Enterprise-grade security and compliance
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Seamless OOTB & API-based integrations
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Scalable, cloud-native infrastructure
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Unified data visibility across your organization
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Self-service portal for all personas

Transform Your Legal Case Management

Konfide is available on the ServiceNow Store. Explore the platform or request a personalized demo today.

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What They Are Talking.

Trust Score 4.5 (Based on 1,200 reviews)
Rated 4.5 out of 5
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Seamless Collaboration

Real-time updates and team-based tools for smooth workflows.

Data-Driven Insights

Optimize strategies and resource allocation for better success.

Stay Compliant

Minimize risks with built-in grant regulation tracking.

Streamlined Compliance Management

The system includes compliance tracking features to ensure all grant requirements are met, while a centralized dashboard provides a clear overview of the status of all grant applications.

Grantly: Simplify Grants, Maximize Impact

Streamline grant management with automation, real-time collaboration, compliance tracking, and data-driven insights—all in one place. Save Time – Automate tracking, compliance, and reporting to reduce admin work.

Fundeavor Integrations

Fundeavor integrates effortlessly with the tools you already use, offering non-profits a seamless experience. From CRM systems to email marketing and accounting software, Fundeavor ensures your workflows remain connected and efficient.

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CRM Integration

Sync with Salesforce, ServiceNow, or your existing CRM.
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Payment Gateways

Connect with popular payment processors for smooth donation handling.
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Accounting Software

Integrate with financial software to track funds raised and allocated.
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Communication Platforms

Use your preferred email and SMS tools for outreach.
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