Advance Solutions is Empowering Returning Citizens Through NPSM by ADVANCE, Built on ServiceNow!

Every year, more than 600,000 returning citizens rejoin their communities, seeking a fresh start (Bureau of Justice Statistics). However, for many, the transition is anything but smooth. Fragmented support systems, overwhelming caseloads, and paper-heavy processes create barriers to essential services like housing, employment, continuing education, mental health support, and many more.  

The result?  
Lost opportunities for reintegration and higher recidivism rates. 

Reentry should not be a revolving door. It should be a pathway to redemption. That’s why Advance Solutions Corp. (ADVANCE) has built NPSM (Nonprofit Service Management)—a purpose-driven, ServiceNow-powered solution designed to empower returning citizens and the nonprofits that support them. 

A New Vision: Redemption, Not Just Reentry 

NPSM (Nonprofit Service Management) represents a new vision for returning citizens, shifting the focus from traditional supervision to holistic support.  

• Dignity & Purpose First 
  The goal is to provide dignity and purpose to returning citizens, ensuring they are seen as individuals with potential rather than merely cases to be managed, and empowering them to rebuild their lives with a renewed sense of hope and direction.

• Scalable Impact 
  NPSM empowers nonprofits with scalable technology that uplifts their work, rather than hindering it. This technology amplifies the impact of caseworkers and community organizations by streamlining processes, enhancing efficiency, and supporting compassionate care.

• Human-Centric Technology 
  NPSM is designed to enhance the human touch, recognizing that while technology plays a vital role, it should never replace the personal connections that are critical in the reentry process. By providing tools for caseworkers to focus on the most important aspects of their work, NPSM allows them to prioritize people over paperwork.  

• Seamless Collaboration 
  NPSM facilitates seamless collaboration through real-time, cloud-based communication tools. This feature helps break down silos, improving coordination between different agencies and ensuring returning citizens receive comprehensive, timely support. 

Transforming Reentry with AI-Powered Support 

NPSM harnesses the power of AI and automation to transform the reentry process. With predictive analytics, it identifies high-need cases early, preventing crises before they occur. Automated workflows reduce paperwork, allowing caseworkers to focus on providing personalized care. Real-time collaboration tools ensure individuals have timely access to training, jobs, and essential services, while impact-driven dashboards offer data-backed insights that help nonprofits secure funding and demonstrate positive outcomes. 

By integrating these advanced technologies, NPSM makes compassion more efficient. It empowers caseworkers with the tools they need to offer consistent, personalized support while removing the administrative burden that often hinders their work. 

Join Us at the 2025 Nonprofit Technology Conference (25NTC) : Be Part of the Change 

ADVANCE, a leading pure-play ServiceNow Elite partner is excited to showcase NPSM (Nonprofit Service Management) at the 25NTC, taking place from April 16-18 in Baltimore, Maryland.  

Developed by ADVANCE on the trusted ServiceNow platform, NPSM is specifically tailored for nonprofits, reentry programs, and community-based organizations.

Don’t Miss Our Expert- Alphonzo A. Albright’s Insightful Session at 25NTC  

SESSION: 
Second Chances, Stronger Futures 
Empowering Returning Citizens Through Technology 

Join our industry expert with 37+ years of experience in corrections and public service, as he dives into the transformative power of NPSM to close service gaps and drive impactful rehabilitation efforts for returning citizens.