Empowering Nonprofits to Scale, Standardize, and Collaborate More Effectively
Advance Solutions proudly welcomes you to the inaugural edition of NPSM25, a summit uniquely focused on advancing digital transformation for UN agencies and nonprofit organizations through ServiceNow. This exclusive event is a collaborative space to address real challenges, share nonprofit success stories, explore innovations like AI and managed services, and co-shape the future of NPSM together.
NPSM: Purpose-Built for Humanitarian Impact
At Advance Solutions, we’ve invested deeply in building NPSM (Nonprofit Service Management), a tailored suite of applications, built on the ServiceNow platform, specifically for nonprofit and UN organizations. NPSM empowers these organizations to scale efficiently, standardize operations, and collaborate across agencies, all while leveraging the proven power of ServiceNow. From project management to shared services and compliance, NPSM addresses real-world challenges with solutions that work.

Why Attend NPSM25?
At NPSM25, you’ll gain deep insight into how ServiceNow is being adapted to meet the complex needs of the nonprofit and UN community, powered by Advance Solutions’ NPSM platform. The event offers space to explore how digital transformation can empower humanitarian organizations to amplify their mission impact across borders.
What You’ll Gain:
- A firsthand look at the ServiceNow Zurich Release and upcoming NPSM innovations
- Real-world inspiration from UN agency success stories
- Practical knowledge of how AI and Managed Services support resource-constrained environments
- A voice in shaping future shared services through expert panels
- New partnerships, actionable ideas, and momentum for your digital journey
NPSM25 Agenda at a Glance
A Full Day of Insight, Innovation, and Humanitarian Collaboration
| Time | Session | Details |
|---|---|---|
| 9:00 – 9:30 | Welcome & Opening | Set the tone for the day by addressing shared challenges and collective goals |
| 9:30 – 11:30 | Advance + ServiceNow: What's Next? | Explore the NPSM roadmap, UN support strategy, and preview the Zurich Release |
| 11:30 – 11:45 | Break | Coffee & informal conversations |
| 11:45 – 12:00 | MSP & AI for Non-Profits | Learn how shared services and AI enable cost-effective innovation for smaller agencies |
| 12:00 – 1:00 | Client Voices (Part 1) | UN clients share impact stories, lessons learned, and real-world outcomes |
| 1:00 – 2:00 | Lunch Break | Enjoy Valencia’s cuisine and connect with fellow attendees |
| 2:00 – 3:00 | Client Voices (Part 2) | Cross-agency perspectives from NPSM adopters driving change at scale |
| 3:00 – 3:15 | Break | Refresh, reflect, and recharge |
| 3:15 – 4:15 | Co-Shaping the Future | Interactive panel discussion: contribute ideas to guide the future of NPSM |
| 4:15 – 4:30 | Break | |
| 4:30 – onward | Wrap-up & Networking | Summary of the day, cocktails, and meaningful connections |
Learn More
As a trusted ServiceNow Elite Partner and a leading force behind digital transformation for nonprofits, ADVANCE is committed to continuously evolving NPSM in lockstep with the needs of the sector.
Ready to Join Us? RSVP Now
Be part of the inaugural NPSM25 where industry experts unite to shape the future of humanitarian tech.
To confirm your participation, simply email: npsm@advancesolutions.com
We encourage you to RSVP at your earliest convenience. Let’s meet in Valencia to co-create the future of digital transformation in humanitarian space.












